Employ your web site as a language translator. This unique and powerful feature enables your visitors to chat using their own native language. Live-Presence software will translate the chat text to and from the visitor in real time! Make your contact center multi-lingual without having to hire specialized personnel to support diverse languages. This could very well be the reason why they will do business with your company and not your competitors.  

Live-Presence where "Your Potential is our Drive™.

	English		German		Ελληνικά		日本語
	French		Italian		Svenska		Chinese
	Spanish		Русский		العربية		Chinese
	Português		Nederlands		日本語		Chinese

When a visitor starts a chat session, Live Presence will detect the language from the visitor's browser settings. If the language used by the visitor differs from the language defined by your Live-Presence operator, then the visitor will be asked if they would like to use translation. Just that simple!
Your Live-Presence operator can choose to enable or disable chat translation for the whole, or part of the chat session. Both the original and translated chat text is show to both the visitor and operator and is stored in the database for future viewing. Open a whole new dynamic on your web site, perfect for markets areas with diverse populations.

Operators can be chatting to multiple visitors at the same time all with different languages, incredibly easy to implement in your contact center. 

Real Time Chat Translation is available as an optional add-on low cost subscription service.